Introduction
This website (www.cuedin.co.nz), any aliases and associated services are owned and operated by CuedIn, NZBN 9429051658762. We are committed to respectful collection and management of your data, in line with The Privacy Act 2020 and we take your privacy very seriously.
The following is important for you to be fully aware in respect of the data and information we gather, and how it will be used. This policy applies to anyone who interacts with our website and services, as well as all current and former clients.
Privacy Officer
The Privacy Officer for CuedIn is Emma Beaven. She can be contacted on the following: emma@cuedin.co.nz
Privacy principles
In relation to your personal data, we comply with data protection legislation, as held in The Privacy Act 2020. This has principles regarding the personal information we hold about you:
Minors information
Personal and sensitive information may be collected from children and young people under the age of 18 with their parent or guardian’s full consent. All information collected from minors is securely stored in accordance with this privacy policy.
How we collect your data
We may collect your personal information by various means including:
The purpose of using this information
The privacy law allows us to process your data for certain reasons only, these are classified as legitimate interests. Most commonly, we will use your personal information in the following circumstances:
In addition, privacy legislation states that there are certain categories of personal data which are more sensitive. This additional category is known as “special category data”. The information which is included in this category is race, religious beliefs, political opinions, physical or mental health conditions. When providing this type of special category data, we may also ask for your explicit consent to process it.
We will only collect your personal information:
How we store your information
CuedIn stores all information gathered electronically on a reputable cloud based clinic management system called Cliniko. All bookings made via our website are done through Cliniko. Cliniko prides itself on being compliant with privacy legislation and has many safeguards in place to protect personal data- see their privacy policy and further information here. All electronic devices are password protected, with a further two factor login required when signing into Cliniko. Our network is protected by firewalls.
We hold your data for varying lengths of time depending on the type of information in question but in doing so we always comply with local legislation. All of the data that we retain is subject to the controls of our privacy policy, so when your information is no longer required, we will ensure it is disposed of in a secure and confidential process.
What data breach procedures we have in place
Cliniko has their own data breach procedures (see in link above). CuedIn will notify you of any data breaches as soon as we are aware and aims to limit the impact of this whenever possible. We will also notify the Office of the Privacy Commissioner of notifiable breaches as soon as practically possible.
Who we share your data with
CuedIn ensures your information is always handled securely and will never be shared with other companies or third parties without your consent.
When necessary, we share some aspects of your data with others:
Reasons why we may disclose your information
We will also disclose your information if required to by law or any specific court order or subpoena. If you have any concerns regarding the disclosure of your information in these contexts, please do not hesitate to get in touch with us to discuss this.
Your rights
You may exercise certain rights regarding your data processed by CuedIn.
In particular, you have the right to do the following:
Policy review statement
This policy will be reviewed annually, or as specific legislation or need arises and we will note the date of the updated document in the footnote. We will always place the most updated version of this policy on the website (www.cuedin.co.nz) however we would advise you to check back regularly for updated versions.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. CuedIn takes no responsibility for external sites’ use of your personal information.
Cookies
This website uses “cookies” (small pieces of information stored on your computer’s hard drive by your browser). They help CuedIn enhance your experience and provide a more personalised service. You cannot be identified by the information stored in cookies.
This privacy policy also covers our use of cookies in connection with the embedded online booking system, as well as associated marketing and tracking analytics on our website. The Booking System may use cookies to remember your preferences or to keep you logged in between visits.
Marketing and tracking analytics may use cookies to help us identify user behavior, patterns, and preferences. This information helps us identify which parts of our website are most popular and to optimise our website for better user experience.
By using our website, you consent to our use of cookies. You can opt to turn off the cookie function or change the settings on your device to stop this- although this may affect the functionality of our website.
Transferring information outside of New Zealand
We may share your data with bodies outside of New Zealand should the need arise. It is likely that this situation would be to share information regarding service provision with practitioners in other countries in accordance with your wishes.
However, we would not transfer your data unless we were assured that the country in question had data security and protection laws of equivalence to those in New Zealand. We would put the measures in place to ensure that your data is transferred securely and that the bodies who receive the data process it in a way required by New Zealand privacy laws.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your time as a client with us.
If you do not provide your data to us
One of the reasons for processing your data is to allow us to carry out our duties in line with your contract of service with us. If you do not provide us with the data needed to do this, we will be unable to perform that service to ensure your best interests are being maintained. We may also be prevented from continuing to provide these services.
Change of purpose
We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis, which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Emma Beaven | Founder CuedIn